Exchange & Refund
It's okay to change your mind if the products don't fit you well. Just let us know within 7 days after you received your product, and send it back to us for an exchange or a full refund.
The products must be in its original conditions (unused, unworn and unwashed) with price tag intact. Exchange or refund must be accompanied by the original invoice.
Follow the following steps:
- Go to “My Account” > “My Orders”
- Click “Exchange & Refund” on the order you want to exchange or refund.
- Fill and submit the “Exchange & Refund “ form
- Kindly send the products with “Exchange & Refund” form to
Minimal Online Store
JL. RAWA SIMPRUG IX NO.56A RT 010/010
Grogol Selatan, Kebayoran Lama
Jakarta Selatan - 12220
- Once we have received the product, we will process to send back the replacement product within 3 business days or we will refund your money. The refund money will be sent to your account within 10 business days.
All the following policies are not applied to Sale items. All sale items cannot be exchanged or refunded.