tres jolie
Cash on Delivery Free Delivery Free Returns
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Shipping and Delivery

Delivery to Singapore

We are now deliver your orders to Singapore. We are partnering with Fedex (http://www.fedex.com) to ensure best online purchase experience. Orders typically will be delivered within 2-5 working days. Shipping rate is calculated based on your weight orders.

We are not responsible for any import customs duties or tax fees. 

If at the time of sending the order, our warehouse detects that there is no stock of one of the products ordered, we will try to track it. In the event that we are not able to find it, the customer shall be notified immediately and the article shall be refunded within a few days.

 

Delivery to Indonesia

Orders are processed once bank transfer payment is received or credit card authorization and verification have been obtained. The order typically will arrive in one (1) to seven (7) business days (Monday to Friday, not including holidays and weekends). The package will be sent from Jakarta, by courier RPX or JNE

We apply 3 flat shipping rate a.f :

 

Economy Package

Priority Package

Midday Package

Rate

Rp 10.000,-
FREE for any order over IDR 300.000

Rp 20.000,-

Rp 50.000,-

Delivery

1 – 8 business day

1 - 7 business day

1 - 2 business day

Delivered to

All over Indonesia

All over Indonesia

All over Indonesia

You automatically get free shipping for any order over IDR 300.000,-

Orders confirmed placed before 12:00 noon WIB will be shipped on the same business day. Orders confirmed placed after 12:00 PM WIB will be shipped on the next business day.

 

Note : Our business days are Monday to Friday (excluding public holidays)


FREE RETURNS ON ALL ORDERS

It's okay to change your mind if the products don't fit you well within 7 days after you received your product.

The products must be in its original conditions (unused, unworn and unwashed) with price tag intact. Exchanges or returns must be accompanied by the original invoice.

Call our customer service (021-7221312) about the products you are going to return and we will pick it up by our courier. We will review the products first and once your request has been approved, we will process to send back the other products that you want.

All the following policies are not applied to Sale items. All sale items cannot be returned.

 


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